Q: How can I setup a recurring donation?

After you fill out the recurring donation form, it will take you to the PayPal website where you login and approve the subscription.


Q: Can I cancel the recurring donation at any time?

After you setup a recurring donation, you’ll be charged for the first payment. You can cancel the recurring donation at anytime, however, you will not be reimbursed for the first payment. Please see below on how to cancel a recurring donation.


Q: Do I have to have a PayPal account to setup to a recurring donation?

Yes. If you don't have a PayPal account, you'll be prompted to set one up. It's quick and easy. Afterward, you can always login to your account to view or cancel your recurring donation. 


Q: How often can my donation recur?

You can setup your recurring donation to be monthly or weekly. 


Q: When do the payments begin?

The payments begin the day you create and approve the subscription and it will continue monthly or weekly as you configure. 


Q: Would the recurring donations stop automatically or will it keep charging me forever?

At the time you setup your recurring donation, you can specify how many payments you want. The payments will stop automatically after that. There is an option in the setup though to keep the recurring donations running forever until you manually cancel it.


Q: Will I get notified every time I get charged?

You’ll receive an email from PayPal after each charge.


Q: Will I receive tax receipts for the recurring donation?

A tax receipt will be mailed to your address after the end of the year with all your accumulated donations.


Q: What if I made a mistake or want to change the donation amount after I created my recurring donation?

You can cancel the recurring donation you created and recreate a new one. Cancelling the subscription will stop any future payments but you’ll not get refunds for the amounts that already paid prior to cancellation. Please see below on how to cancel the recurring donation.


Q: Why does PayPal call it a “Payment Subscription”?

We used a feature by PayPal called “Payment Subscription” to setup a recurring donation. You’ll not find the term “recurring donation” in PayPal.


Q: Who can I contact if I have any technical problems or want to ask more questions?

Please submit your questions to us through the Contact Us page on the church website and we’ll reply to you as soon as possible.


Q: How can I cancel the recurring donation?

Login to your PayPal account and follow these steps:


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